The Council has been and is open to suggestions on how the Key Guarantees can be improved. This is one of the reasons we asked TPAS to review them earlier in the year. At the moment the Council is reviewing the TPAS recommendations and looking at other ways the Key Guarantees can be improved within the legal and financial limitations the Council works within. This work is taking longer than expected and as soon as this work is completed we will hold the wrap up consultation on the Key Guarantees to give residents a formal way to suggest improvements before they are finalised.
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